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RWE Vertrieb AG v Verbraucherzentrale Nordrhein-Westfalen eV
''RWE Vertrieb AG v Verbraucherzentrale Nordrhein-Westfalen eV'' (2013) (C-92/11 ) is an EU law and consumer protection case, concerning the Unfair Terms in Consumer Contracts Directive. It emphasises the foundations of consumer protection on inequality of bargaining power and imbalances in information.
==Facts==
RWE Vertrieb AG supplied natural gas in ‘special’ contracts, and ‘standard’ contracts to consumers. The tariffs were partly set by national law. Tariff changes were regulated for ‘standard’ contracts, but not special contracts. The gas company could vary prices unilaterally without stating reasons, conditions or the scope of variation. The legislation merely required consumers were informed of the variation, and allowed them to terminate if they did not accept. RWE increased gas prices four times between July 2003 and October 2005, and customers in fact had no possibility to change gas supplier. The Verbraucherzentrale NRW eV (the Consumer Centre for North-Rhein Westphalia) claimed a reimbursement for the price increases.
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